Privacy Policy
and Cookie Policy

Current as of June 24, 2022.

Introduction

The privacy of our website visitors is very important to us and we are committed to protecting it. This policy explains the principles on which we process your personal data, in particular it specifies the principles of processing and protecting personal data provided by Users in connection with their use of the services offered by JB Solutions, as part of running the website, available at jbsolutions.pl .

This Privacy Policy is in accordance with the General Data Protection Regulation of the European Parliament and of the Council No. 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, also known as GDPR, the Personal Data Protection Act of 10 May 2018, the Act of 18 July 2002 on the provision of services by electronic means and the Act of 16 July 2004 - Telecommunications Law.

How we collect data from users and what types of data we collect

The website performs the functions of obtaining information about users and their behavior in the following way:

1. through information entered voluntarily in forms;
2. by collecting “cookies” files.

The website collects information voluntarily provided by the user.

The following types of personal information may be collected, stored and used:

1. information about your computer, including your IP address, geographical location, browser type and version, and operating system, also collected through cookies;
2. information about your visits to and use of this website directly or through Facebook Lead Ads and other tools, including the referral source, length of visit, page views and website navigation paths;
3. information, such as your email address, that you enter when you register on our site;
4. information entered when using the services on our website, such as the address for shipping the order and the data for the purchase document;
5. information generated when you use our website, including when, how often and under what circumstances you use it;
6. information about anything you buy, services you use or transactions you make through our website, which includes your name, address, telephone number, email address and any other details you provide;
7. information that you post on our website or through Facebook with the intention of publishing it on the internet, which includes your username, profile pictures and the content of your posts;
8. information contained in any communications you send to us by email or through our website, including the communication content and metadata;
9. any other personal information you send to us.

Before you disclose personal data about another person to us, you must obtain that person's consent to disclose and process that personal data in accordance with the terms and conditions and this policy.

Use of personal data

Personal information submitted to us through our website will be used for the purposes specified in the terms and conditions and this policy or on the relevant pages. We may use your personal information for the following purposes:

1. administering our website and business;
2. personalising our website for you, creating statistics and developing the site, enabling the use of integration with other systems;
3. enabling the use of services available on our website;
4. shipping goods purchased through our website;
5. providing services purchased through our website;
6. sending statements, confirmations, invoices and payment reminders and collecting payments from you;
7. sending you non-commercial commercial information;
8. sending email notifications that you have specifically requested;
9. sending you our email newsletter, if you have ordered it (you can inform us at any time if you no longer require the newsletter);
10. sending you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have consented, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
11. sending information about services and commercial information and other promotional purposes;
12. providing third parties with statistical information about our users (but these third parties will not be able to identify any individual user from this information). This data may also be made available to selected third parties with whom the Data Controller cooperates in providing products and services to its customers and with whom it cooperates in the field of marketing;
13. dealing with enquiries and complaints made through or in relation to our website, including contacting customer services and providing technical support;
14. keeping our website secure and preventing fraud;
15. checking compliance with the terms and conditions governing use of our website (including monitoring private messages sent via our private messaging service);
16. using personal data and information provided by the User via the Website and provided during participation in conferences, training or other forms of so-called events organised by the Data Administrator for marketing purposes.
17. other uses.

Without your express consent, we will not share your personal data with third parties for their or other third parties' direct marketing purposes. The User's consent is tantamount to accepting the receipt of commercial information

Disclosure of personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:

1. to the extent that we are required to do so by law;
2. in connection with ongoing or future legal proceedings;
3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4. to the purchaser (or prospective purchaser) of any business or assets that we are (or are contemplating) selling;
5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data.

Except as provided in this policy, we will not share your personal information with third parties.

Security of personal data

1. We will take reasonable technical and organisational measures to prevent the loss, misuse or alteration of personal data.
2. We will store all personal information you provide on our secure (password and firewall protected) servers.
3. All electronic financial transactions entered into via our website will be protected by encryption technology.
4. You acknowledge that the transmission of information via the Internet is inherently insecure, and we cannot guarantee the security of data transmitted via the Internet.
5. You are responsible for keeping the password you use to access our website confidential. We will not ask you for your password (except when you log in to our website).

Personal data protection measures

1. User information is processed by ADO using appropriate technical and organizational measures that meet the requirements of Polish law, in particular the Personal Data Protection Act and regulations issued on its basis. The basic protection measure is the use of secure connections (e.g. SSL protocols), data encryption and the use of other technical solutions. These measures are primarily intended to protect users' personal data from access by unauthorized persons in order to maintain their security. In particular, only authorized persons (ADO employees and contractors) have access to users' personal data, who are obliged to keep this data secret. The collection of personal data of Store users (potential customers) may be used to create a database and is treated as a database of personal data.
2. When using the site, users are informed about the collection and use of data. Where required, the User is asked to consent to the indicated actions.
3. In order to secure the processed data, organizational and technical measures are used in accordance with the provisions of Polish and EU law, as well as SSL encrypted connections.
4. Data provided by the Client will not be subject to profiling.
5. Personal data will be stored for a period of 10 years, counted from the beginning of the year following the year in which consent to the processing of personal data was given. The processing time of User data and account data is not longer than required to ensure the correct provision of the service, i.e. only for the period in which there is a legal basis for it, i.e. until the moment in which:
   1. the data controller will no longer have a legal obligation to process the User's personal data;
   2. the possibility of pursuing claims related to the contract concluded by the parties will cease;
   3. consent will be withdrawn if this consent was the basis for processing.

Cookies and other tracking technologies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie will be stored on a web browser and will remain valid until it sets its expiry date, unless deleted by the user before the expiry date. A session cookie, on the other hand, expires at the end of the user session when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

By agreeing to our use of cookies in accordance with the terms of this policy when you first visit our website, you permit us to use cookies every time you visit our site.

Most browsers allow you to refuse to accept cookies - for example:

1. In Internet Explorer, you can block cookies using the cookie override settings available by clicking "Tools", "Internet Options", "Privacy", and then "Advanced".
2. In Firefox, you can block all cookies by clicking "Tools," "Options," "Privacy," selecting "Use custom settings for history" from the drop-down menu, and unchecking "Accept cookies from sites."
3. In Chrome, you can block all cookies by going to the "Customize and control" menu, clicking "Settings," "Show advanced settings," "Content settings," and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies you will not be able to use all of the features of our website.

You can delete cookies already stored on your computer - for example:

1. In Internet Explorer, you must manually delete cookies (instructions for doing so can be found at http://support.microsoft.com/kb/278835 ).
2. In Firefox, you can delete cookies by clicking "Tools," "Options," and "Privacy," then selecting "Use custom settings for history," clicking "Show Cookies," and then clicking "Remove All Cookies."
3. In Chrome, you can delete all cookies by using the "Customize and control" menu, clicking "Settings," "Show advanced settings," and "Clear browsing data," and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data."

Deleting cookies will have a negative impact on the usability of many websites.

All of these services and features mentioned above are examples of third-party services on the site. They place cookies on Users' browsers when they visit the site. Users are informed in a clear and understandable way about how their data will be used.

Users' consent to the use of Cookies is in accordance with the GDPR, issued on the basis of simple and specific information about the types of data and their purpose, issued before the processing of any data other than strictly required, which is known as "prior consent", issued voluntarily as a positive action, the result of a real choice. The user has the possibility to reject unnecessary cookies and still be able to use the site. The consent is kept as evidence of consent, reversible. The user has the possibility to cancel the consent whenever he or she feels like it.

Google Analytics

We use Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We implement these activities based on our legitimate interest in creating statistics and analyzing them to optimize our websites.

Google Analytics automatically collects information about your use of our website. The information collected in this way is most often transferred to a Google server in the United States and stored there. User and event data does not expire automatically.

We emphasize that as part of Google Analytics we do not collect any data that would allow you to be identified. Therefore, the data collected as part of Google Analytics is not personal data. The information to which we have access as part of Google Analytics is, in particular:

1. information about the operating system and web browser you are using;
2. the subpages you view within our website;
3. time spent on our website and its subpages;
4. transitions between individual subpages within our website;
5. the source from which you came to our website.

In addition, we use the following Advertising Features within Google Analytics:

1. demographic and interest reports;
2. remarketing;
3. advertising reporting features, user-ID.

We also do not collect personal data as part of Advertising Features. The information we have access to includes, in particular:

1. the age range you are in;
2. Your gender;
3. Your approximate location is limited to a town;
4. Your interests determined based on your online activity.

In order to use Google Analytics, we have implemented a special Google Analytics tracking code in the code of our website. The tracking code uses cookies from Google LLC for the Google Analytics service. You can also block the Google Analytics tracking code at any time by installing a browser add-on provided by Google:  https://tools.google.com/dlpage/gaoptout .

Google Analytics and Google Analytics 360 have been certified to the independent ISO 27001 security standard. ISO 27001 is one of the most widely recognized standards in the world and certifies that the systems supporting Google Analytics and Google Analytics 360 meet the appropriate requirements.

If you are interested in details related to data processing within Google Analytics, we encourage you to read the explanations prepared by Google: https://support.google.com/analytics/answer/6004245 .

Facebook Ads and Insights

We use marketing and analytical tools available on Facebook. The provider of these tools is Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA. We carry out activities in this area based on our legitimate interest in marketing our own products or services and analysis and statistics.

In order to target you with personalized ads based on your behavior on our site, we have implemented Facebook Pixel on our site, which automatically collects information about your use of our site in terms of the pages you view. The information collected in this way is most often transferred to a Facebook server in the United States and stored there.

The information collected by Facebook Pixel is anonymous, meaning it does not allow us to identify you. We only know what actions you have taken on our site. We can also check your age, gender, and where you are connecting to the Internet from. Facebook Insights can also provide us with more information about you, but it is never information that would allow us to identify you.

However, we inform you that Facebook may combine the information collected with other information about you collected as part of your use of the Facebook service and use it for its own purposes, including marketing. Such Facebook activities are no longer dependent on us, and you can find information about them directly in Facebook's privacy policy:  https://www.facebook.com/privacy/explanation . You can also manage your privacy settings from your Facebook account. You will find useful information in this regard here: https://www.facebook.com/help/568137493302217 .

Social tools

Our website uses plug-ins and other social tools provided by social networking sites such as Facebook.

When you display our website containing such a plug-in, your browser will establish a direct connection to the servers of the social network administrators (service providers). The content of the plug-in is transmitted by the respective service provider directly to your browser and integrated into the page. Thanks to this integration, the service providers receive information that your browser has displayed our website, even if you do not have a profile with the given service provider or are not currently logged in to it. This information (along with your IP address) is sent by your browser directly to the server of the given service provider (some servers are located in the USA) and stored there.

If you are logged in to one of the social networking sites, the service provider will be able to directly assign your visit to my site to your profile on the relevant social networking site.

If you use a given plug-in, e.g. by clicking the "Like" or "Share" button, the corresponding information will also be sent directly to the server of the respective service provider and stored there.

In addition, this information will be published on the given social network and will be visible to the people added as your contacts. The purpose and scope of data collection and its further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the possibility of making settings to protect your privacy are described in the privacy policy of the individual service providers.

1. Facebook –  https://www.facebook.com/legal/FB_Work_Privacy;
2. Twitter –  https://twitter.com/en/privacy;
3. LinkedIn – https://www.linkedin.com/legal/privacy-policy;
4. Instagram –  https://help.instagram.com/155833707900388 .

If you do not want social media to assign data collected during your visit to our website directly to your profile on that website, you must log out of that website before visiting our website. You can also completely prevent plugins from loading on the website by using appropriate extensions for your browser, e.g. script blocking.

Google Adwords

We use the Google Adwords service to draw attention to our attractive offers on external websites using advertising media (so-called Google Adwords). Based on data from advertising campaigns, we can determine how effective our individual marketing activities are. We use this tool to display advertisements that may be of interest to you. With this information, we are able to improve our website and adapt it to your requirements and preferences, and to reliably calculate advertising costs.

These types of advertising media are delivered by Google via a so-called "Ad Server". For this purpose, we use Ad Server cookies, which can be used to measure certain performance parameters, such as the display of ads or user clicks. If you reach our website via a Google ad, Google Adwords will store a cookie on your device from which you visit the website. These cookies usually lose their validity after 90 days and should not be used for personal identification. In addition to the cookie, the unique cookie ID, the number of views (Frequency), the last view (relevant for post-view conversions) and opt-out information (information that the user wishes to opt out of receiving advertising) are usually stored in the form of analytical values.

These cookies enable Google to recognise your internet browser again. If a user visits certain websites of an Adwords customer and the cookie storage period saved on the device from which the user visits the website has not yet expired, Google and the customer can determine whether the user clicked on the ad and was redirected to this website. A different cookie is assigned to each Adwords customer. This means that cookies cannot track Adwords customers via the website. We do not collect or process any personal data in the advertising media mentioned. We only receive statistical analyses from Google that do not contain your personal data. Based on these analyses, we can determine which of the marketing measures used have been most effective. We do not receive additional data resulting from the use of advertising media and, above all, we cannot identify users based on this information.

The legal basis for the processing of personal data within the framework of the use of the "Google Adwords" service is your consent pursuant to Article 6 paragraph 1 letter a of the GDPR. Your personal data will be deleted immediately after you withdraw your consent or when the personal data are no longer necessary for the purposes for which they were processed. Such cookies are deleted after 90 days.

You can withdraw your consent to the processing of your personal data within the framework of the use of Google Adwords at any time with future effect by reopening the cookie banner and adjusting your settings accordingly.

Purposes and activities of personal data processing

When placing an order, you must provide the data necessary to complete the order, such as name and surname, billing address, e-mail address, telephone number, and tax identification number. Providing the data is voluntary, but necessary to place an order.

The data provided to us in connection with the order are processed for the purpose of performing the contract concluded by placing an order (Article 6 paragraph 1 letter b of the GDPR), issuing an invoice (Article 6 paragraph 1 letter c of the GDPR), including the invoice in the accounting documentation (Article 6 paragraph 1 letter c of the GDPR) and for archival and statistical purposes, including for the purpose of identifying returning customers (Article 6 paragraph 1 letter f of the GDPR).

Order data will be processed for the time necessary to complete the order, and then until the expiry of the limitation period for claims under the concluded contract. In addition, after this period, the data may still be processed by us for archival and statistical purposes, in particular for the purpose of identifying a returning customer.

You cannot object to the processing of data or demand the deletion of data until the expiry of the limitation period for claims under the concluded contract. Similarly, you cannot object to the processing of data or demand the deletion of data contained in invoices. After the expiry of the limitation period for claims under the concluded contract, you may, however, object to the processing of your data by us for statistical and archival purposes, as well as demand the deletion of your data from the database.

When making purchases as a guest on the site, you must provide the data necessary to complete the order. Providing data is voluntary, but necessary to complete the order, as part of the order completion you can provide more of your personal data.

The data provided in connection with placing an order is for the purpose of providing a service to you electronically. This service is provided on the basis of an agreement concluded on the principles described in the regulations available on the website ( https://jbsolutions.pl/regulamin ), which means that in this respect the legal basis for the processing of your personal data is art. 6 sec. 1 letter b of the GDPR.

You can decide to terminate your order at any time, but this will not result in the deletion of your data from our database, as this data is necessary for us to determine, defend or pursue any claims related to the contract for the provision of services by electronic means.

User's rights in connection with the processing of personal data

In connection with the processing of personal data, the User has the following rights, which can be exercised in accordance with the principles described in Articles 16 - 21 of the GDPR by contacting the personal data administrator of our website. All received notifications will be treated with special attention and implemented in the shortest possible time. The rights include:

1. The right to request access to your personal data, its rectification, deletion or restriction of processing.
2. The right to object to processing.
3. The right to transfer personal data.
4. The right to withdraw consent to the processing of personal data for a specific purpose, if you have previously given such consent.
5. The right to lodge a complaint with the supervisory authority regarding the processing of your personal data.

Condition of providing personal data

Failure to provide personal data, depending on the purpose for which it is provided, results in the inability to use the services offered as part of running the website, the inability to receive information about promotions or special offers.

Contact with the Personal Data Protection Administrator 

The administrator of personal data is:

JB Solutions sp. z o. o. with its registered office in Gdańsk at ul. Jana z Kolna 11, 80-864 Gdańsk, entered into the Register of Entrepreneurs maintained by the District Court Gdańsk-Północ in Gdańsk, 7th Commercial Division under the KRS number: 0000518202, NIP: 5842735503, REGON: 222071637

E-mail: info@jbsolutions.pl (please add "personal data" in the message title).